Facilitate the implementation and support of SAP PP  Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements  Facilitate workshops to collect business requirements  Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.  Design, customize, configure and testing of PP  Identify gaps, issues and work around solutions.  Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.  Handle changes or emergency transports as needed for high priority issues;  Document functional designs, test cases and results.  Proactively identify and propose business process and/or system enhancements  Provide consulting services on both new implementations and existing support projects  Act as a liaison between the business functions and the technical team.  Provide ad